Privacy policy

NuggetNed.com.au regards customer privacy as an important part of the relationship with its customers. The following privacy policy applies to all Nugget Ned’s Prospecting Supplies users, and conforms to Internet privacy standards. If you have questions or concerns regarding this statement, you should first contact us on +61 418 564 905 or NuggetNedsProspecting Supplies@gmail.com

 

Sharing Account Details

 

The content of this websites wholesale store is not to be shared with unintended parties and is protected under copyright laws. Nugget Ned’s Prospecting Supplies reserves the right to take legal action for parties that either:

A: Share their account information with another party external to their business.

B: Hack or gain unauthorised access to the wholesale store.

Nugget Ned’s Prospecting Supplies has the right to disable any accounts that they believe have broken any of these rules.

 

Collection of Information 

 

In order to use the Nugget Ned’s Prospecting Supplies website, we may require information from you in order to provide the best service possible.  All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, newsletter sign ups, out of stock sign ups, including Email.  Any information collected by Nugget Ned’s Prospecting Supplies is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website. 

 

Use of Collection Information

 

Any details collected from Nugget Ned’s Prospecting Supplies customers is required in order to provide you with our products and/or services, and a high level of customer service.  Correspondence is recorded in order to provide service references, and to assist in our staff development. 

 

Storage of Collected Information

 

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.  We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.  If you have any questions about security on our Website, you can contact us at NuggetNedsProspecting Supplies@gmail.com

 

Access to Collected Information

 

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at NuggetNedsProspecting Supplies@gmail.com

 

Orders

 

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, ABN, and postal address) and financial information (such as credit card number, expiration date).  We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. 

 

Communications

 

Nugget Ned’s Prospecting Supplies uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at NuggetNedsProspecting Supplies@gmail.com.  You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party. 

 

Third Parties

 

Nugget Ned’s Prospecting Supplies may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.  These third parties are prohibited from using your personally identifiable information for any other purpose.  Nugget Ned’s Prospecting Supplies does not share any information with third parties for any unknown or unrelated uses. 

 

Legal

 

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website. 

 

Links

 

Links on the Nugget Ned’s Prospecting Supplies site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.Nugget Ned’s Prospecting Supplies.com.au. 

 

Changes to Privacy Policy

 

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage. 

 

Security Policy

 

Nugget Ned’s Prospecting Supplies uses Stripe.com/au for its online credit card transactions. Stripe processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using Stripe are secured payments. 

 

• Payments are fully automated with an immediate response.

 

• Your complete credit card number cannot be viewed by Nugget Ned’s Prospecting Supplies or any outside party.

 

• All transactions are performed under 128 Bit SSL Certificate.

 

• All transaction data is encrypted for storage within Stripe’s bank-grade data centre, further protecting your credit card data.

 

• Stripe is an authorised third party processor for all the major Australian banks. • Stripe at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Nugget Ned’s Prospecting Supplies. 

 

For more information about Stripe and online credit card payments, please visit http://www.Stripe.com/au

 

Any matters relating to this privacy policy, please contact us at NuggetNedsProspectingSupplies@gmail.com